Online archive outlook shared mailbox. Nov 20, 2023 · Q1.

Online archive outlook shared mailbox. Simplify your email management today! Apr 30, 2025 · Summary: Learn how to enable, disable, and re-enable archive mailboxes in Exchange Server, and how to verify the archive mailbox settings for a user. Jun 19, 2023 · Hi @Radosław Jachymiak , Agreed with Schneider that you can get a copy of the folder structure using the Archive option in Outlook, and then import the PST file to the new mailbox so that the folder structure can be replicated. retaining them). Feb 23, 2022 · No solution for me, I had to move the archive to a shared mailbox for a client. It states: If you assign an Exchange Online Plan 1 license and an Exchange Online Archiving add-on license to the shared mailbox, you can enable auto-expanding archiving for additional archive storage capacity. Adjust the quotas if necessary using the Set-Mailbox and Set-MailboxDatabase cmdlets. Therefore, we recommend that you view the archive mailbox in an Outlook client or Outlook on Web on your computer. Assigning Office 365 Archiving Policy Users can manually move any item from the primary mailbox to the archive mailbox. Select the Assign Policy menu option. 000 emails. Users can access and store messages in their archive mailboxes by using Outlook and Outlook on the web. An Outlook In-Place Archive, or Online Archive, mailbox can store older email messages where they won't occupy space in your primary mailbox. Can I disable/remove… Mar 21, 2023 · The archive mailbox in Office 365 creates a new discrete mailbox similar to a primary mailbox which stores the old emails in case of accidental deletion or exceeded mailbox size. After an archive mailbox is enabled, up to 100 GB of additional storage becomes available. Now, I'm trying to use the Outlook web version and have added the team mailbox inbox. xml and it ls listed along with the mailboxes he is shared. Accessing the Online archive for a delegate/shared mailbox is only possible when you have configured said account as additional account (i. Not an ideal solution (no auto achieving etc, not recommended) Funnily the shared mailbox disappeared also, so I had to set it up manually in outlook via “open these additional mailboxes” to get it to stop disappearing. Feb 13, 2023 · Learn about auto-expanding archiving Learn about auto-expanding archiving, which provides additional archive storage for Exchange Online mailboxes. Is this accurate? If so, is this available via the native "Archive" folder and would be accessable on Outlook Mobile app OR does this implement a change that the business requirement of accessing all Jun 22, 2019 · What is Exchange Online Archiving? Exchange Online Archiving archives email from your primary mailbox in order to reduce the size. Mar 17, 2019 · At the moment the only way Users will get an Online Archive for a Shared Mailbox is if they are explicitly added to the permissions of a mailbox. You cannot change the Archive folder location for Microsoft 365 or Exchange accounts. Archive Email You may either move selected emails or entire folders. However, we have a couple mailboxes that are not used by actual people but are generic mailboxes to which several people have access. I have ran a online repair of Office - no fix Any idea? Jan 6, 2025 · Learn how to enable Archive Mailbox in Office 365 with step-by-step methods using Admin Center or Windows PowerShell. An online archive (also called an archive mailbox) is a place where you can store old email messages, so they don't take up space in your primary mailbox. If you reach this capacity, depending upon your subscription plan, you will automatically get additional storage for archived mailboxes including for shared mailboxes. looking forward to a proper solution. Jan 17, 2024 · Learn how to get the Mailbox usage report to find out about activity levels for users with a user mailbox, and storage and quota information for each. 5TB of additional storage, again to complement your mailbox size, which is still 50GB. Jan 12, 2021 · In Outlook Online (OWA), you can see a folder group with the prefix In-Place Archive (ex: In-Place Archive – Alex Wilber). pst file, any performance issues that you experience might be occurring on the server. Feb 17, 2025 · What happens when you try to archive your outlook? In classic Outlook: Go to File > Info > Tools > Clean up old items to manually archive older mail. Archiving, Shared Mailboxes and Online Archiving options Hi, I'm doing this massive email re-organisation for my boss. 5 TB of additional storage Aug 21, 2018 · We have an online archive set up for one of our shared mailboxes, however only one user of the group can see the archive folder within Outlook. The In-Place/Online Archive feature is available upon request. This works fine. Jul 26, 2021 · In our organisation we give our users full mailbox rights for other user's mailboxes. This article will show you how to access your Outlook archive email in Outlook on a PC or Mac. Does she need to have online archive active in her own mailbox to be able to access the shared mailbox's online archive? Aug 4, 2025 · Keep your mailbox tidy and still access important emails. Nov 20, 2023 · Q1. Aug 21, 2023 · Or did you accessed the shared/delegated mailbox on this way? Right-click Folders in the left navigation pane, and then choose Add shared folder> type the name or email address>add the shared folder. They can select the email, right-click on it, and choose Move > In Place Archive. Note The following scenarios require an Exchange Online Plan 2 license: The shared mailbox has more than 50 GB of storage in use. Oct 22, 2024 · If you are an Outlook user and have used the prominent archiving facility to manage your data, but now the Exchange Online archive mailbox is not displaying in Outlook, you have landed on the correct post. For steps about how to add shared mailboxes to Outlook as additional accounts, you can refer to Dec 4, 2018 · Enable an in-place archive in an Office 365 Exchange Online mailbox Mar 19, 2025 · Microsoft 365 licensing guidance for security & compliance. Provides resolutions for scenarios in which the archive mailbox in Exchange Online doesn't appear in Outlook for Windows or Outlook on the web. You can add both mailboxes to Outlook to go through the procedures. May 6, 2023 · Automatically Archive Emails on Windows On Windows, you can automatically archive older emails by performing a mailbox cleanup or setting up the AutoArchive to run every so often. May 22, 2023 · Learn what archive mailbox means, see how to enable it, explore methods to archive old emails in outlook, and more. May 25, 2021 · After that, both the primary mailbox and the online archive mailbox of User B would show up in User A's Outlook client via automapping, so User A would be able to see the online archive calendar. The advantage of online archives (also known as In-Place archives), is that older emails are automatically archived in a separate archive mailbox. Its name is “In-Place Archive – Last name, First name” in the May 19, 2022 · This blog will help admins enable or disable archive mailbox using both PowerShell and Office 365 admin centers. Pick the preferred way to configure the archive policy in Office 365. 5. However, the team mailbox… May 15, 2025 · Hey everyone, We’re managing very large shared mailboxes (>30 GB) in Exchange Online. The shared mailbox appears for 30s, is navigable, and then vanishes. How I ca see that I have full delegation access Mar 11, 2021 · However, if you want to enable In-Place Archive or put an In-Place Hold or a Litigation Hold on a shared mailbox, you must assign an Exchange Online Plan 1 with Exchange Online Archiving or Exchange Online Plan 2 license to the shared mailbox. Jun 25, 2025 · If Outlook is configured to connect to the Exchange mailbox in Online mode, an . i. Jun 25, 2025 · Discusses an issue in which on-premises users can't access cloud archive mailbox that they have Full Access permission to in the Outlook client. Or access the Shared mailbox via the Outlook Web App. Learn three ways to create a shared mailbox in Outlook 365 via Admin Center and PowerShell. Make sure the accounts are listed as having “Full Access” to the mailbox and have the correct license type for outlook. Aug 22, 2022 · Hi, I am looking for a method by which I can auto archive the mailboxes older than 1 year. Select File > Info. Aug 18, 2025 · Learn how to create shared mailbox in Office 365. Automate Email Archiving with Graph PowerShell Managing mailbox size in Microsoft 365 is critical for keeping your environment optimized and preventing mailboxes from reaching their storage limits. The archive has worked as it should. Sep 5, 2025 · Archiving E-mails in Outlook Microsoft Outlook offers a feature called Online Archive (Outlook desktop app) / InPlace Archive (Outlook Web app) that once enabled for your mailbox, will reduce its size when it approaches its quota by automatically moving older messages form the mail mailbox to the archive mailbox. By this method you cannot see the online archive of the shared/delegated mailbox, it is by-design behavior. So, without wasting any time, let’s start the blog. Is there any way for all users to be able to see the Online Archive folder on their own individual Outlook clients? Jun 30, 2021 · Step 1 : Activate Online Archive (Online Archive is also visible in Outlook) Step 2 : Create a Retention policy with the standard retention tag for 1 Year Mail Move to Archive (not sure whether this is the online or the in mailbox archive folder?!?!) Oct 25, 2024 · After turning on archive mailboxes, the user’s current mailbox becomes the primary mailbox, and an additional mailbox is created called Archive Mailbox. You can archive emails manually or use the AutoArchive feature in Outlook that moves old entities to an archive automatically. We both have regular 365 business licenses. Jan 12, 2023 · We have below requirement: User A wants to share his Online archive to others but not to his primary mailbox section. Jan 6, 2025 · Is there any way to apply an Auto Archive rule to a shared mailbox in the same way you can with a licenced mailbox? I have a case where shared mailbox owners want automatic delete policy for inbox on functional mailboxes. Apparently it's on the to-do list though, so should be coming in the next few months. Nov 15, 2023 · This blog post was originally posted by Microsoft in the Microsoft 365 message center. May I please verify the following from your end. Apr 27, 2025 · In Exchange Online (part of Microsoft 365), the In-Place Archive (now commonly referred to as Online Archive) is tied to a specific user's mailbox and cannot be directly shared between multiple users in the same way as a shared mailbox. The archive mailbox is accessible in Outlook Mar 7, 2024 · Learn how to enable an archive mailbox (In-Place archive) for a single user, multiple users or all users, depending on what environment you're using - Exchange Online or Exchange Server. With archiving enabled, users can store messages in an archive mailbox that can be accessed with MS Outlook and Outlook on Web. It is still possible to… Mar 27, 2024 · Dear all Does any one get the issue about Outlook? The shared mailbox "Online archive" folder does not show in Outlook but it shows in OWA. Request an In-Place/Online Archive Important This archive only functions on Outlook desktop clients and Outlook for the Web. For step-by-step instructions on how to assign licenses, see Assign licenses to users. Without providing the entire mailbox full access, how this can be achieved. pst) to prevent your inbox from filling up and keep the conversation's history. Now I expect that these will also become visible when we can add the shared mailboxes as an account in Outlook. This feature is only available to work or school accounts using Microsoft 365 or Exchange Online. We’ll examine the details of accessing your Archive Mailbox and configuring Archive Policies effectively. com and Exchange Server support some of the features) Access via Outlook Web Access (OWA) Mailbox archive enabled. The shared mailbox is placed on litigation hold. So how can a delegate get access to the online archive of the supervisor without having access to the private/confidential marked emails? In most cases, I want to convert them to a shared mailbox but when we convert a leaver to a shared mailbox, it only keeps what is in the primary mailbox and not what is in the archive. Otherwise, the archive cannot be accessed. projects@ Select the mailbox and then click Open The targeted mailbox will open in a new tab - continue to step (3) below 3. Any way to grant access to another user's mailbox but have automapping turned off for just the archive folder? User needs mapping for the primary mailbox in Outlook. Tried… Nov 18, 2024 · I am trying to craft a policy that will archive selected folders (in this case just Sent Items and Deleted Items) from a shared mailbox into its online archive, and I want only archive items that are over 7 days old from these 2 folders only. One of the best ways to do this is by archiving old emails that are no longer actively used but need to be retained for future reference. Jan 31, 2022 · Online Archive in Outlook What is the difference between Online Archive and archive in Outlook? Our Outlook can also have a mailbox called Archives. We tried individual folder permission from Outlook, but… Apr 30, 2025 · APPLIES TO: 2016 2019 Subscription Edition In-Place Archiving in Exchange Server helps you regain control of your organization's messaging data by eliminating the need for personal store (. To solve this we can use Online Archives in Outlook. Jun 16, 2023 · Conclusion Enabling an online archive in Office 365 provides numerous benefits, such as additional mailbox storage space and improved mailbox management. Email is being archived as it disappeared from the mailbox. Nov 27, 2023 · That's currently not supported in the new Outlook. Selected Email via One-Time Policy Right-click the folder you wish to move to the Online Archive. This specialized mailbox sits alongside your primary mailbox folders in Outlook or Outlook Web App & provides you with a dedicated space to store important messages that you may not need to access frequently. With Managing your Online Archive involves knowing how to open it in Outlook and understanding the archive policies that control it. How to remove calendars from Outlook (Exchange Online) I have a bunch of calendars in the My Calendars section of Outlook. In an attempt to save mailbox space, we are trying to initiate an archive for a couple of shared mailboxes. Then, open the Tools menu and choose Clean Up Old Items. This is primarily to conserve inbox storage by leveraging the 100GB of space… Jul 7, 2023 · Enable archive mailbox Office 365 to preserve old emails and improve mailbox performance with in-place archiving. Add Online Archive for Shared Mailboxes in Outlook for Mac. May 1, 2023 · I just switched to the new Outlook and discovered a serious problem: archiving in a shared mailbox is broken. Hint. Nov 10, 2023 · Hi all, My goal is to enable automatic archiving of emails for my organization such that all emails older than 1 year, will be moved to the Online Archive in Outlook. This is a really quick question - If I have a user with a licensed mailbox and an online archving license, and I convert them to a shared mailbox (former employee) - does the archiving/retention functionality remain unchanged or is it somehow different? Long story: Enabling MFA for users, some former employees are not shared mailboxes yet and multiple people either sign in to the mailbox Jun 5, 2024 · The shared mailbox has an in-place/online archive but it is not appearing on the client. This specialized mailbox appears alongside your other mailbox folders in Outlook. This article sets out all the information you will need to make the most of online archiving including links to additional Microsoft guidance. You can drag and drop or use the "Move" feature in Outlook. - If Jul 7, 2023 · Check the mailbox and archive mailbox quotas to ensure they are not restricting the archiving process. Learn how to create an archiving and deletion policy in Microsoft 365 that automatically moves items to a user's archive mailbox: Set up an archive and deletion policy for mailboxes in your Feb 28, 2025 · Discover 4 effective solutions to resolve Office 365 In-Place Archive not showing in Outlook and restore access to your archive mailbox. Apr 28, 2025 · What Is an Auto-Expanding Archive in Office 365? An auto-expanding archive is a special type of mailbox that automatically archives your email to ensure you don’t lose email deliverability due to hitting the standard 100 GB mailbox limit Key facts: The archive starts with 100 GB of space. Apr 12, 2021 · I have done a little bit of reading on this and from what I can find the Online Archiving for Shared Mailboxes is only visible in OWA, it will not show up in Outlook or other clients. . Take a look at the 3 recommended methods. All emails, calendar items, and tasks that are olde… Oct 4, 2022 · But then I have found a very recent article her Convert a user mailbox to a shared mailbox . However, there are workarounds to allow a second user to access and save items to another user's archive. Sep 28, 2018 · In this article, I show how to archive former employee's mailboxes in Office 365 and recycle their licenses. The goal here is to keep emails in storage for compliance reasons but reduce the time period a user has access to those emails, so that if their Jun 25, 2024 · You can use retention policies to group one or more retention tags and apply them to mailboxes to enforce message retention settings. Aug 21, 2023 · Hi, I can see online archive of shared mailbox on my desktop outlook, but not on OWA. The other question is, do they need 100GB of emails, could they remove large attachments and put them on a file server somewhere or save emails to a shared area, especially the bigger ones? I have a user who connects to multiple mailboxes via Outlook and Exchange Online. On my Outlook app, I can view "Online Archive" for the team mailbox. What is Exchange online archiving? Online Archiving is a solution that enables you to store and manage emails outside of your primary mailbox – freeing up quota space and improving Outlook performance. What you should know and how to easily upgrade all the mailboxes Aug 2, 2017 · I’m testing rolling out archiving, and I’m wondering if it’s possible to hide the archive from the user. So, Is there any way, which allow us to auto archive mails from Microsoft Exchange admin center. So, my plan was to disable the users retention policy, move the mail back to the primary mailbox and then convert to a shared mailbox. Jan 17, 2022 · This blog post describes 6 ways to clean up Outlook mailbox in Exchange Online. I checked the autodiscover. nl Dec 18, 2024 · Online archive mailboxes will appear in the folder pane alongside other accounts, making it easier to access archived content for shared mailboxes. pst) files and allowing users to store messages in an archive mailbox. ost file is not used. Easy to access archived mail using Mimecast tools or integration with Outlook. Jul 11, 2025 · Find the Exchange Online limits for various service areas, including address book limits, mailbox storage limits, and reporting and message trace limits, to name just a few. #newoutlookforwindows May 12, 2025 · This guide contains detailed instructions on how to enable the Archive mailbox (aka " Online Archive " or " In-Place Archive ") and the Archive Auto Expanding feature in Microsoft/Office 365 Exchange Online, to resolve the problem "Your mailbox is full" when a mailbox reaches 50GB. Outlook Online Archive Online Archive (or In-Place Archive for webmail) is a Microsoft 365 feature that offers a place to store email to make room in your Inbox or to file older messages you don’t need to readily access. After you turn on auto-expanding archiving, an archive mailbox is converted to an auto-expanding archive when the archive mailbox (including the Recoverable Items folder) reaches 90 GB. The archive of the shared mailbox appears on the old Outlook client and on OWA. Oct 21, 2022 · Exchange Online Archive mailbox not shown - Outlook This article provides six steps trying to help you fix that the archive mailbox isn't appeared in the Outlook client in Exchange Online. The mailbox got full and now contains some 830. If your Outlook client is connected to Exchange in Online mode, and you don't have high-item-count folders in a . However, sometimes the Exchange Online Archive emails not showing up in Outlook, which becomes a Dec 7, 2023 · A step-by-step guide to configure archive and deletion policy for Exchange Online mailboxes to optimize and ensure efficient data retention Mar 3, 2017 · The users accounts are in hybrid mode and so are populated to Office 365 via Ad connect with the users mailboxes being located on O365, along with the shared mailbox. Shared and Resource mailboxes also have an Exchange Online Archive mailbox, but these are limited to 50GB. Browse the folders and identify those that are good candidates for an online archive policy. The users can see in outlook there own mailbox and Online archive but can only see the primary shared mailbox but not the Online archive. Find archived emails easily in Outlook with our step-by-step guide tailored to your setup. Those using Sep 8, 2025 · Learn how to set up archive rules in Outlook 365 to keep your primary mailbox below the cap. Apr 24, 2023 · Hello, Anyone who knows how in Exchange Online, that when you disable an archive mailbox, and want to reconnect it (move all items) to the user's primary mailbox In my example I have a Shared Mailbox with Exchange Online (Plan 2) license where Archive is enabled I want to disable the archive, move the content/reconnect it to the Shared Mailbox primary mailbox Ani ideas? Howerver, she does not have online archive enbled and it still does not show up in outlook. It is an Outlook mailbox that exists in the cloud and is intended to be an Exchange Online mailbox archive. The issue is how on earth to SEE the archive in Outlook 2016! How in the blazes do you get the archive added to Outlook? Sep 16, 2022 · Hi, one of my users is having issues where tey cannot see their online archive in Outlook. The problem is when some user has the in-place archive activated, the other user with the full access rights also sees the Online archive tree. The Shared Mailbox is given a 50gb Online Archive, after that it requires an Exchange Online Archiving license (or equivalent e2 or e3 license). If we see it on our list, we have local archiving enabled: Step 2: Locate the Online Archive In the left-hand folder pane, scroll down to find In-Place Archive – [Your Name] or Online Archive. An archive mailbox is a specialised mailbox that appears alongside the user's primary mailbox folders in Outlook, or Outlook on the web (previously known as Outlook Web App, or OWA). Additional requirements [*] Each subscriber initially receives 50 GB of storage for Exchange Online Plan 1 and 100 GB of storage for Exchange Online Plan 2, in the archive mailbox. Sep 30, 2024 · Note The following scenarios require an Exchange Online Plan 2 license: The shared mailbox has more than 50 GB of storage in use. He can see the shared mailboxes in Outlook. Perform an Inbox Cleanup You can move emails to an Outlook Data File to save space and clean up your mailbox in one fell swoop. Jun 3, 2020 · Microsoft Exchange Online Archiving, or more commonly known as in-place archive, is a cloud-based, enterprise-class archiving solution for email archiving, compliance, regulatory, and eDiscovery purpose. Hence, this mailbox can be an efficient tool to manage your emails that you can easily access like any other mailbox. Aug 11, 2024 · If you are using up most of your mailbox quota, Microsoft 365's In-Place/Online Archive is a good way of cleaning up your mailbox while still retaining messages. One mailbox is so large that it has auto-archiving enabled - this archive also populates in the user's Outlook instance. An archive mailbox is a specialized mailbox that appears alongside your primary mailbox folders in Outlook for Mac. Jul 16, 2024 · In the next time when you access the Manage mailbox archive link, you’ll see the archiving size. We run a hybrid setup, with our user accounts and shared mailboxes stored on-premises, while the archive for said mailboxes are stored in Microsoft's cloud servers. Access Online Archive Email from the Outlook Client. May 21, 2025 · Learn how to move emails from an archive to the primary mailbox in Exchange using Outlook, PowerShell, and more. These mailboxes are accessed by multiple users, with constant activity — dozens of emails being read, moved, flagged or replied to per minute. Mar 14, 2021 · Increase the mailbox size in Office 365 with PowerShell to 100GB. Note: The Online Archive is a separate mailbox that stores older emails, helping to keep your primary mailbox uncluttered. Jul 11, 2024 · Hi, I have a user with Online Archival almost full (49/50 GB) how do I download emails from that online archival to . If you need a larger archive for a shared mailbox you will need to assign an E3 or E5 license to the mailbox. Online Archive mailboxes are available for Office365 users with the correct license. ) If it is not an option, do you have an online archive mailbox? Jun 16, 2023 · Exchange Online Archiving allows your users to continue to work when their email storage becomes an issue. It appears alongside your primary mailbox folders in Outlook Desktop or Outlook Web app. Now: - If we cache the shared mailbox in Outlook, the . Jun 29, 2023 · And in my tests, opening the Exchange Online mailbox using Outlook on the web and Outlook app in my phone also did not show up the archive mailbox. We use a retention policy that moves mail more than 5 years old into an In-Place Archive under the same user. See full list on lazyadmin. An Outlook In-Place Archive, or Online Archive, mailbox can store older email messages where they won't occupy space in your primary mailbox. Archive mailboxes in Microsoft Purview provide user mailboxes and shared mailboxes with additional mailbox storage space. Your primary mailbox has a separate Archive folder, a regular folder you can rename in Outlook. Within exchange, if i go to the user mailbox and enable in place archive, I believe this would allow the automation of moving emails over say 2 years into archive (NOT AUTO EXPANDING- ONLINE). You can move old items to a separate Outlook Data File (an archive. As users fill it, additional archive storage is provisioned automatically (in 50 GB increments Mar 31, 2025 · Both mailboxes are considered a user's mailbox for compliance features such as Content search from the Microsoft Purview portal, Microsoft 365 retention, and Litigation Hold. Hi All, I'm having an issue where shared and online-archive mailboxes keep disappearing for multiple users and multiple 365 tenants. @Microsoft Apr 12, 2022 · Problem is, the delegate cannot access the online archive of email older than 6 mos. Our clients got 5-6 shared mailboxes which gets a lot of emails and mailbox often run out of space. I have a 40GB shared mailbox with messages going back to like 2015 When I open the shared mailbox and go through outlook File > Tools > Clean up old items and tell archive items older than 12/31/2015 it only creates a 256kb PST file I tried to shut off cached exchange mode but even then Outlook says it is only displaying items less than 12 months old. Nov 4, 2024 · Learn how to decrease mailbox storage by enabling the In-Place Archive and Auto-Expanding Archive in Exchange Online (Microsoft 365). Jul 24, 2025 · Learn about the archive features available in Microsoft Exchange Online Archiving: Archive features in Exchange Online Archiving - Service Descriptions. Click on it to view the archived folders and emails. Leaving all other folders as is (ie. If you have the required permissions, you can access another user's mailbox using Outlook. Explanation The Exchange Online Archiving feature is available to all students and employees with an A5 license at Virginia Tech. For POP and IMAP accounts, you can create an Archive folder or designate an existing folder to use as the Archive folder. 2. It provides a cloud-based, secondary mailbox that users can access directly from Outlook or Outlook on the web, functioning seamlessly alongside the primary mailbox. Prerequisites Exchange Online (Outlook. pst files year wise If you use Outlook with an Exchange or Exchange Online account, folder policies such as retention policies apply to the Archive folder. The Online Archive stores mail in a separate cloud mailbox instead of on your computer (. May 12, 2025 · When you enable the Exchange Online archiving, it can take up to 24 hours to start archiving your emails and during this time the "In-Place archive" folder do not shown in the folder list in Outlook for Web or in Outlook client app. Sep 15, 2025 · Now wait 1-2 hours for Mailbox Archive to be enabled, then restart Microsoft Outlook until you see a new folder in Outlook folders list named " Online Archive – %Shared Mailbox Name% ", or a folder named " In-Place archive " in the Outlook for web. pst file). Exchange Online Archiving is compatible with Exchange Server 2010, 2013, 2016 and later, and is also available as an add-on service for mailboxes that are hosted online through Exchange Online Dec 11, 2021 · Hi, I have an issue with archiving a shared mailbox created in O365 online exhange. Follow the applicable instructions for each. The video demonstrates the issue. Manual Archiving: Open the shared mailbox in Outlook and manually move emails to your archive PST file or another folder you set up for archiving. I know this can be done with Retention Tags, but I'm trying to minimize the amount of changes being made. I will add, once the policy and archiving is enabled, it can take up to a week, for the system to start moving the emails. I try: Quick repair of Office in laptop Setup another laptop with new installation of O365 x86… I setup retention tags for archiving email over 1 year old, and applied the policy to the mailbox and via PowerShell kicked off the process. They have Full access to the mailbox. The archive mailbox is an additional mailbox that's enabled for a user's primary mailbox. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox. They can see it on OWA. If the answer is helpful, please click " Accept Answer " and kindly upvote it. ost file grows massively (10–20+ GB), which leads to local performance issues and even sync glitches. Learn how to open a shared mailbox in Outlook. It is not turned on by default. What is the archive mailbox in Exchange Online? The archive mailbox is a valuable tool for organizing and managing your emails in Exchange Online. Shared mailboxes in Outlook on the web provide a fantastic way for teams to collaborate on emails and manage shared tasks without the need for individual logins. I can't delete them; how can I remove these? Feb 3, 2023 · The Online Archive folder and shared Mailboxes folders are automatically hidden after a few minutes in Outlook O365, May I know what is the Problem? Jan 11, 2023 · I am part of a business team and we have a shared mailbox. pst on my laptop and empty the Online Archival folder? What is the best practice? keeping online Archive or Creating . It is used to free up space in the user’s primary mailbox by moving messages to the archive mailbox. Jan 13, 2025 · We currently can view the online archive of shared mailboxes in the new Outlook app. One of those features is the Online Archive – you get 1. e. For more information, see the More info section in this article. Repeateable issue with random users across multiple unrelated 365 tenants. It creates an additional mailbox known as an In-Place Archive or Online Archive that works in tandem with your primary mailbox. Jul 22, 2025 · Do you know how to backup online archive mailbox? If not, then this article is for you. The shared mailbox uses in-place archiving. In Microsoft 365, Online Archive is a mailbox where your emails are stored in it for future accessibility. Dec 3, 2024 · How to create a custom messaging records management (MRM) archiving and deletion policy to automatically move items to a user's archive mailbox. Feb 25, 2025 · Discover how to enable or disable the Archive Mailbox in Office 365 with our DIY guide, which walks you through the process in simple steps. Follow the steps here: How to add a shared mailbox as additional account in Outlook (2022 version) - Blog Or you can just use OWA to open it on demand. Jan 24, 2022 · In order to access the Online archive for a shared mailbox, the mailbox itself needs to be added as “additional account” in Outlook. Outlook was configured to use cache mode and only cache items for the past 12 months. Here, I will explain 4 simple solutions which I have found from the internet. May 28, 2025 · What Is Email Online Archive in Exchange Online? The Email Online Archive in Microsoft Exchange Online is a critical feature designed to help organizations manage email storage efficiently and ensure long-term data retention. added it via File > Add account), and for the time being this is not possible for shared mailboxes in the new Outlook. It's necessary if we Use a 3rd party archiving solution like Mimecast and then just delete mail from your M365 mailbox. In most cases, users store old emails in the archive mailbox, and when needed, they do not find the archive mailbox; hence they trouble a lot. May 14, 2025 · In an Exchange hybrid deployment, you can configure an on-premises primary mailbox or an online mailbox with a cloud-based archive mailbox in Exchange Online. Here's how to enable Exchange Online Archiving with the GUI and PowerShell. Provides a workaround for an issue in which Outlook displays a shared calendar in a delegate's Online Archive folder. Might need to do a PowerShell command, to move things along quicker The user computer runs Outlook 365, connected to a mailbox hosted on Exchange Online (Office 365 E3 license, archiving enabled). It is different from the Exchange Online archive mailbox. We want the user’s emails to age out of the mailbox and into an archive, and to prevent the user from having access to their archive. Enable auto archive under Mailbox clean up (at the top of same menu) (Archive is not supported in new Outlook. I have Online Archive for Conference Rooms, calendars for shared mailboxes that I don't have access to. For one, the archive button will not appear in the ribbon, even if you check to include it in the customization options. You can access your archive the same way that you access your primary Whether you use Microsoft Outlook or the web-based Outlook on the Microsoft 365 portal, your archive mailbox is seamlessly integrated, making it easy to dig up those important old emails. This archiving feature in Microsoft Purview (called auto-expanding archiving) provides up to 1. And, a user is unable to grant access to the archive from the local Outlook desktop app. May 1, 2025 · A user's mailbox must already be enabled for archive before you can enable auto-expanding archiving. Sep 24, 2020 · The default archive policy that is part of the retention policy assigned to Exchange Online mailboxes moves items to the archive mailbox two years after the date the item was delivered to the mailbox or created by the user. Aug 1, 2025 · Learn how to enable or disable archive mailboxes to support your organization's message retention, eDiscovery, and hold requirements. By understanding the features and differences between Outlook Online Archive and the Archive folder, users can make informed decisions on organizing and accessing their emails effectively. And we have to manually archive all the older emails. Oct 25, 2023 · I understand that you are having trouble accessing the In-Place Archive of a shared mailbox in the new Outlook client and Outlook on the web. Follow Enable archive mailboxes in the compliance center if you don't have it Note The archive is not required, if we plan to delete emails. Users with online archiving enabled would see Online Archive in their Outlook or Outlook Web App. Online Archiving is the way to go. Provides workarounds. A mailbox can't have more than one retention policy. Accessing a 'Shared' mailbox with delegate access: Click your profile icon in the top right (this will usually be indicated by your initials), then click 'Open another mailbox' Type in the name of the mailbox. Create a policy, something like, 1 or 2 year old emails are moved to said Archive. I need to archive emails as an admin to free up some space, older than 6 months, so far no luck. vkfwl zyetsp ywqhe mcnzbp ifnpz bfulx gbztj afanjs rltzf kbffw