How do i complain to apple about an app. Or get consumer or legal help to resolve your complaint.
How do i complain to apple about an app. How it works Tell us what happened Report a scam, a company, or an unwanted call. By using this form, you agree to this use of data. 5 days ago · People are calling for a boycott of Disney, including streaming services Disney+ and Hulu after a recent decision. very scammy!!! App Store Content Dispute App Store Content Dispute If you believe that an App or Search Ad available through the App Store violates your intellectual property rights, you can submit your claim here. Apple's App Store provides access to over 500,000 apps for iPhones, iPods and iPads. I've got promises (undelivered) and chat transcripts, was even transferred to a phone, call multiple hours of nothing. Jan 9, 2025 · You can request refunds for apps or content bought from the App Store, iTunes Store, Apple Books, or other Apple services using reportaproblem. How do I file a complaint about a product the App Store should not be selling? There are some people selling apps on Apple's App Store that are using underhanded techniques and devious behavior to fool people into downloading their apps where they then automatically sign them on to contracts. File an informal consumer complaint / Tell your story By filing a consumer complaint and telling your story, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. Please Note: Select from these forms if you have a complaint concerning content on Apple Music and the iTunes Store, ringtones, App Store, Apple Podcasts, Apple News, Apple TV+/Apple Fitness+, and/or Apple Books. 6 days ago · If you believe that you have discovered a security or privacy vulnerability in an Apple product, please report it to us. I would like to warn potential purchasers as some actual punchers have done about this company. This tool lets you check your eligibility, refund status, and payment method. Image source: Starbucks Yes, you can complain about the quality of service, the coffee, or the rewards program. You can use any device with a web browser to Sep 28, 2020 · How and where do I file a formal complaint with Apple Customer Care about one of their own first level Tech Support (who reset my iPad without talking to me first) and reset my iPad as if it was new. Is it possible to complain/report it to Apple? Thanks Our employees understand they have a responsibility to speak up when they see or hear of a violation of our policies or the law. Apple TV Use the form below to send us your comments. Need to contact WhatsApp? Look here for our different contact forms to reach WhatsApp support. On your Mac, go to reportaproblem. Find answers to frequently asked questions about topics like delivery issues, and payment questions. May 15, 2025 · Learn how to remove a wireless line from your account or cancel service. Send us your comments and feedback about Apple Podcasts. it is costing me $. Feb 4, 2025 · Access the Consumer Assistance Center and learn how to file a formal complaint with the NCUA and what to expect during the review process. (this was a first in ever Striving to bring the best personal computing experience to consumers around the world through its innovative hardware and software, Apple welcomes your feedback. apple. The people responding on this support forum are users like you, so unfortunately all we can do is guide you to the information Apple does provide. This eSecure is in the App Store, but I can't complain or write a bad review because I have not purchased it. A financial ramification, well reasoned complaints/criticism and using the tools Apple has given for consumers to rate apps together will send a clear signal that the business didn't do a good enough job selling a specific app to you. Note: If you would like to provide feedback on a particular story in Apple News, use the Report a Concern feature in the app. When the FTC sued Apple for children being ripped off in games they accused Apple of sitting on complaints for three years - by not receiving reports nobody can accuse them of ignoring them ever again. The official website of the Federal Trade Commission, protecting America’s consumers for over 100 years. Optional Category: You can select a category of common issues. Would you like to give feedback or a suggestion about how to improve your product experience? Let us know! We would like to show you a description here but the site won’t allow us. Nov 19, 2021 · We wrote to the Customer Complaints Department, Apple, Hollyhill Lane, Hollyhill Industrial Estate, Cork, Republic of Ireland. You can use this link to report a problem with any apps and or purchases: Report a Problem If you need further assistance, reach out to iTunes Support. The FTC previously investigated Apple for ignoring 10,000s of complaints from parents whose children spent millions in in-app purchases and now they are actually compelled to do some things or the FTC will act harshly and quickly. May 24, 2012 · I purchased an app which doesn't do what it says on the tin. they told me that the parts will be here in 2-3 days. Jun 30, 2017 · How do I lodge a complaint against an app provider? I bought the app Wordbrain 2 but everytimeI purchase additional hints the double charge me! How do I solve this problem? Mar 1, 2024 · How do I dispute an Apple Cash pay fraud charge? there is a fraudulent Apple charge I did not authorize on my account for $194. Sep 16, 2025 · My colleagues didn’t believe me when I told them all my app icons looked slightly crooked after updating my iPhone 16 Pro to iOS 26 and getting Apple’s new Liquid Glass user interface. Report your issue to the Federal Trade Commission‘s Consumer Protection Bureau. Please call, write, or email and we’ll be happy to answer. How to complain about in charges for apps Hi all, games can be downloaded for free, and you still put in your password, well how doess it work when there is a charge for an extra in the app for an add on, why not ask for your password to get it. Apple Watch Use the form below to send us your comments. Oct 25, 2020 · For a 3rd party app contact the developer of that app; How to contact an app developer Apple News Use the form below to send us your comments. Jun 8, 2023 · Hi, please do not delete your Fetch app. Protect your community by reporting fraud, scams, and bad business practices. I have some information that can help you with this. Her attitude was horrible. Companies like Amazon do pay attention to their BBB rating and may be more motivated to address your problem once you open an official case there. A representative will call or email you to propose a resolution. 6 days ago · Forbes Apple Releases iOS 18. Send us your comments and feedback about iTunes. Here are two sections from Apple Media Services Terms and Conditions - Legal - Apple Media Services - Apple - "All Transactions are final. Sep 1, 2023 · I hope you never need to read this post, but if you do then here is what you need to know to report a problem or get a refund when handling apps purchased from Apple’s App Store. Apr 23, 2025 · Nope. Follow the onscreen instructions. Nov 24, 2024 · We are here to listen and work with you in resolving your complaint. com. . Apr 9, 2021 · How do I submit a complaint in UK My previous post has been removed, because it was non-technical and off topic, however apple does not provide any links to submit an complaint. We posted two weeks ago and haven't received any acknowledgement. We understand you'd like to report a problem with an app. Aug 21, 2023 · where do i complain about app advertising? Inappropriate advertising when playing kids game apps iPhone 7 Plus Posted on Aug 21, 2023 7:19 PM 1 reply Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. Apple, however, does not have much on its criteria for refusing refunds. Dec 30, 2019 · How to Submit Feedback on Apple’s Website Select your product from the Feedback website. Nov 29, 2024 · How do I submit feedback to Apple about the new iOS? I wish to complain about the recent software upgrade for iOS There are things in this upgrade that make no sense and cause more key strokes for users I don’t know why you would make such changes and think it’s efficient and a piece of software [Re-Titled by Moderator] Mar 11, 2012 · Several other users left angry comments in the app's feedback page. We read all feedback carefully, but we are unable to respond to each submission individually. For emergencies please call 9-1-1 immediately. Copyright © 2025 Apple Inc. Sep 12, 2025 · See how the complaint process works Watch this short video to find out what to include in your complaint and what will happen after you submit. We would like to show you a description here but the site won’t allow us. Use this number to report non-violent issues like noise complaints, drug use, loitering, and racing cars. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. These include complaints from consumers whose numbers are being spoofed or whose calls are being mistakenly blocked or labeled as a possible scam call by a robocall blocking app or service. Get your next steps Find out what you can do to protect yourself. In years of being a customer I have never had anyone act like she did. On Mar 21, 2023 · Hello darkchaos578, Thank you for posting to Apple Support Communities. [Re-Titled by Moderator] Apr 16, 2015 · How to report a inappropriate app found in the App Store on a iPhone? I was on the App Store the other day and I found a app that I thought was inteeating enough to try out. Mar 4, 2015 · Should you send Apple feedback when its products go wrong? Yes! Here's how to send Apple feedback, and why you should do it. Aug 21, 2021 · I want to complain about the device I use iPad Pro 2020 but I don’t know where should I complain about it? Nov 12, 2022 · Calling Apple support is no good because I am complaining about them. Oct 7, 2024 · Contact your financial institution. Click “I’d like to,” then choose an option from the pop-up menu. May 19, 2021 · I have a complaint to file and wish to put it on record as the call support can't seem to help me. Sep 16, 2025 · iOS 26 brings new features but also widespread bugs, including installation failures, battery drain, overheating, connectivity, and app crashes. Jul 16, 2019 · In iOS 13, Apple introduced a redesigned customer feedback process for its Apple Maps app which is designed to make it easier for users to submit corrections for things like incorrect addresses Did you mistakenly purchase an app or re-up a subscription? Here's how to request that Apple refund your money for an app, subscription, or service purchased through the App Store. Tip: You can include screenshots to help us better understand and address the problem. You will receive no further communication about this process. They peddle the same deception tool under multiple guises on kids apps to take advantage of the less savvy. I would like to write a formal complaint- how do I submit the complaint and once submitted will I receive feedback? Nov 14, 2020 · Welcome, Gemall, to Apple Support Communities! To file a Formal Complaint, I would expect you would write a letter to Apple’s Corporate Address. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. Dec 12, 2024 · Learn how to file a complaint about a product or service. In its complaint, the FTC notes that Apple received at least tens of thousands of complaints about unauthorized in-app purchases by children. Not to worry top down on the Fetch icon hold it for a few seconds the update option will appear. I've emailed the developers but have just been ignored. " I understand this as meaning Apple Jun 19, 2023 · Customer complaints on Starbucks app. We also encourage third parties to report concerns through Apple’s external helpline. They take calls, e-mails, and in-app complaints; for keyboard warriors – there’s a chat function, so go crazy. I've been trying to send apple a complaint email but the automated reply asks me to call on the toll-free apple number and get support. Sep 16, 2025 · Is iOS 26 worth upgrading to? We break down benefits, risks, performance issues, storage demands, and Apple’s focus on productivity. Use the Hardware Repair support category. I am running a macbook pro (2013) on Big Sur and I want to delete this App but am prevented from doing so. I’ve wasted 2 days getting bounced between departments trying to make a formal complaint and to get a copy of apples procedure… has anyone successfully complained? [Re-Titled by Moderator] How to Report an App to Apple. 7: Urgent iPhone Update For Users Who Don’t Want iOS 26 By David Phelan Who Is It For And How Do You Get It? Apple iOS 26 works for all iPhones from 2019 on. Jul 4, 2019 · Reporting a concern is an effective way to clean your app page from offensive content. Its up to you, to fully read and understand what the App will do. iPad Use the form below to send us your comments. I've done it this way and Apple takes how you treated seriously. You will need to provide contact details, identify and describe the alleged infringement, and provide a representation, under penalty of perjury, that you are or that you represent the authorized rights holder of the Sep 7, 2019 · Welcome to Apple Support Communities. The name and email address you enter will be supplied to the provider (s) of the disputed content and, by submitting this information, you consent to Apple sharing this information with the provider (s). This is the second complaint in two days (that I have seen) of free apps giving that message. Sep 16, 2025 · Dark mode is the way to go for a lot of folks, but some iOS 26 users are having trouble with the way icons look in dark mode. If you have a complaint about an app or game from Google Play, you can report the app in the Play Store. We can help. You can make a difference in the Apple Support Community! When you, you can provide valuable feedback to other community members by. I am at the point where I feel I should lodge a complaint with the Australian Consumer Affairs Department, apple seems to scoff at local laws and its about time they started behaving like a good corporate citizen. 5? There may be some hope as some online users have provided workarounds. Jul 5, 2021 · You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities. Or get consumer or legal help to resolve your complaint. Jun 13, 2009 · I'm looking to write into Apple with a formal complaint regarding service that I've received over the past 2 months, and I can't find an address for a "complaints department", or a name to address my complaint to. You can report a problem with an app that you downloaded from the App Store on your Mac. If the team are busy, you can schedule a phone appointment and they will call you back. Find answers with millions of other Apple users in our vibrant community. i had to cancel my credit card. Apple requires all Apps that do this, to be explicit about it in their descriptions, and their details list, including their in App purchases and available paid subscriptions. I wish to complain via email. Now with Feedback Assistant available on iPhone, iPad, Mac, and the web, it’s easier to submit effective bug reports and request enhancements to APIs and tools. Jul 3, 2023 · report an app i have 2 apps that won't let me cancel their payments. I won't go broke for the amount paid but, as a matter of principle, I'd like my money back. All rights reserved. Jan 26, 2022 · How to complain about the App Store. You can call or text us domestically at (866) 244-2291 and call internationally at (315) 203-6761 from Monday-Saturday between the hours of 12pm EST and midnight. Sep 4, 2012 · How can I complain to Itunes if my rented movie will not play either on my computer or my ipad? Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. May 29, 2021 · How do I contact the App Store customer service? 4 44872 Last modified May 29, 2021 01:25 PM Jun 12, 2011 · Apple launches Apple Store app in India The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Search discussions or ask a question about your product. Complain about phone scams and telemarketers. Please note that Apple does not investigate claims regarding branded terms used as Search Ads keywords. Jul 2, 2022 · How do I lodge a complaint about this app? The only option was a 1 year subscription, I missed to cut off day for cancellations and I am disgusted to find out I could of had a weekly or monthly subscription! Oct 21, 2012 · The easy way is to Schedule appointments and chat with an Apple Support technician via this new Apple support App. Bottom line is it's just a complete rip-off. Do you have feedback about HBO Max? We'd love to hear from you. It’s how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). You can also send suggestions to help us improve your Windows experience. Contact 877-ASK-LAPD for Non-Emergency Complaints 877-ASK-LAPD (877-275-5273) is the Los Angeles Police Department's non-emergency number. Sep 15, 2025 · Apple’s latest iOS overhaul sports a glassier design and includes useful features like live language translation. Dispute Forms If you believe that content available on an Apple service infringes your intellectual property rights, you can use the forms below to submit a claim to Apple Legal. BBB helps resolve disputes with the services or products a business provides. We collected information about How To Make A Complaint To Apple About An App for you. Apr 19, 2022 · Is there anywhere to lodge a complaint about inappropriate content in ads shown during game play? The ads feature domestic violence against women and children and alcohol abuse, all from the same app developer. Then get their name and fax. For product inquiries, technical support, and legal questions, here are all the ways you can contact Apple. Jan 15, 2025 · I would like to make a formal complaint to apple and I don't want to share it with the world, I would also like a response from apple, how do I do this. May 16, 2021 · In this case, depending on the accusations, it may be best to either contact the app developer directly to report the issue you are seeing to make sure they are aware of it, or contact Apple Support directly for further investigation. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Learn how to file a complaint about phone or cable service, your car, and online purchases. Available 24 hours per day, in English, Spanish and TTY. Click Report a bug. com/complaints. how do i report them? the app won't let me cancel them from within the app either. Get help with Apple Developer Program enrollment and managing your developer account. I don't want to call them again. From your post, I understand that you want to know how to make a complaint about an App Developer. Please read Apple’s Unsolicited Idea Submission Policy before you send us your feedback. We are in the UK and this is the European HQ. Feb 7, 2025 · You can report Apple Card transaction issues from your iPhone or iPad. citrusbocc. Please email your detailed inquiry and deadline for response to the following: Global: If you have a concern regarding measures taken by Apple that impact the distribution of your Apple Podcasts subscriptions content in the EU, you may submit a complaint via Contact Us in Podcasts Connect, using the Topic Submit a Complaint (EU Digital Services Act). Aug 2, 2021 · Public rants to a company on social media may not work. I told Apr 21, 2024 · File a formal complaint with the Better Business Bureau at bbb. Mar 8, 2023 · Why does Apple insist on maintaining the News App on their machines. The feedback on your experience helps us understand where we can improve. And it would be unfair to pay for a support case. Looking for support? Sep 4, 2025 · View complaints of Apple Inc. They can offer the support you need or issue an iTunes or App Store refund. Tappages has not worked properly for three months - the Back Up Files function always fails - and in spite of repeated requests for help have never had a reply or seen the problem fixed. Starbucks takes complaints seriously and strives to respond to them within a day. How do I submit a complaint/request via the Striving to bring the best personal computing experience to consumers around the world through its innovative hardware and software, Apple welcomes your feedback. Tap your Apple ID name, then Subscriptions. Far from it. Report a Problem or Complaint Home Report a Problem or Complaint Report a Problem or Complaint To report a problem or submit a complaint, please visit https://apps. just automatically take it! Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority. Use the form below to send us your comments or report any problems you experienced finding information on our website. Unanticipated amounts may be grouped charges ( How apps, content, and subscriptions from Apple are billed - Apple Support ). For qualifying devices, in lieu of a repair, Apple will offer a refurbished device of the same model and specification - and is consistent with the terms of Apple’s one year limited warranty. You can use Apple’s feedback website for any Apple products or services: iPhone, Mac, iPad, Apple Watch, Apple TV, App Store, Apple Music, iCloud, and more. Information in this form is recorded by our software service providers for customer service purposes to operate and improve our services. Jun 6, 2025 · Having trouble with the Mail app on your iPhone after iOS 18. Our helpline receives around 8000 contacts per year, including employees looking for guidance on our policies, or people reporting a potential concern. Nov 13, 2020 · Report a Problem to Apple for your recent purchases. Apr 21, 2025 · If you report to app send complain to Apple and they send it to developers do they have a way to contact you about the complaint? How does report process go? [Re-Titled by Moderator] Jun 19, 2012 · How do you file a complaint with the App store? Does anyone know how to file a complaint with the app-store people? This may sound really childish but PlayFirst has a series of games called Dream Chronicles available in the app store. Depending upon your country/region, your consumer rights may allow you to request an alternative remedy - however Have questions, concerns, or compliments? The Applebee's® restaurant team wants to hear from you. Jun 22, 2012 · Google Apple HQ in California and call them, find the name of a senior customer support executive. Usually it helps improve your conversion rate as new users don’t see this negative and more likely to download an app. Send us your comments and feedback about Contacts. com, then sign in to your Apple Account. You can use any device with a web browser to How do you typically access Apple Music? Please read Apple’s Unsolicited Idea Submission Policy before you send us your feedback. Click Submit. By clicking Submit you agree to the and acknowledge that you have read our . I would like to file the complaint so this associate never repeats her irresponsible action and advice to any other customer. Apr 22, 2018 · I have had terrible customer service at the Santa Barbara Apple store both in person and on the phone. See Contacting Apple. Jan 21, 2020 · Seeing that these are free apps deleting them and reinstalling should work. You can also request a refund. Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge How apps, content, and subscriptions from Apple are billed - Apple Support ). Do you know how could I make a complaint in such a case? Is there an easy way for costumers to complain about fraudlent apps? Thanks. When you visit Apple’s feedback website, you first need to select the device, app, or service your feedback or bug report relates to. org. We aim to provide great customer service. Oct 8, 2013 · last wedesnday i brought my retina macbook pro in for repair, ssd faulty, and logic board replacment are noted by genius. The Feedback Hub app lets you tell Microsoft about any problems you run into while using Windows devices. Please complete all required fields in the below form. We're dedicated to finding a solution, contact us to resolve your concerns. Access MLB support resources, quick links, and assistance for all your questions and issues related to Major League Baseball. Apple will consider and process such complaints and communicate the outcome to you. Note: You’d need to enter at least 10 characters when describing the issue. App Store Content Dispute Please enter your contact information below. The other OP deleted and reinstalled without any issues. Oct 5, 2012 · How do I complain about - warn others about - an app? I've searched but cannot find how to complain to Apple about Tappages, an app by Wombat. I want to complaint aginst the Apple and send them a complaint email but I couldn't find any email address! If I want to go to the nearest Apple store, I should buy a ticket worth 20 US$ to go and back to Kuala Lumpur (Capital City of Malaysia) which is 3 hours by bus. filed with BBB. Read More. Tell the swtichboard at Apple HQ calmly who you should speak/complain to about your store experience and they will put you through to the right office. However, I found no channel in my iPhone nor in my Mac to complain about this app. Consumer Reports shares advice on the best way to complain to a company on social media. It is still pending. Send us your comments and feedback about iPhone. For product inquiries, technical support and legal questions, here are all the ways you can contact Apple. Apr 4, 2025 · Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. One factor that has contributed to the success of the App Store is Apple's Sep 15, 2017 · How do I send a complaint email to Apple? I have never had an issue with a senior support person until tonight. If you provide your email address, you agree that we may contact you to better understand the comments you submitted. Did not even ask if I had an iCloud backup. I will also complain about how they botched my attempt to redeem services after I bought this brand new Apple M1 Pro. There are links where you can find everything you need to know about How To Make A Complaint To Apple About An App. You can also report developers, reviews, or comments. Apple wants to hear from you. so i waited and returned back to the store on sunday and told them that I have another problem with screen ghosting, and it was determined that they will replace my display. Sundays we phone support is available from 12pm EST to 10pm EST. Nov 20, 2022 · Complaint about the Remini app Good afternoon, I want to ask you for help, I did not use the paid services of the Remini application, but my money wants to withdraw this application, pay $ 15 for an application whose paid services I did not use? very strange, because of this I can not install other applications and updates Some purchases from the App Store, iTunes Store, Apple Books or other Apple services may be eligible for a refund. To comment or report any problems you experienced finding information on our website, visit the Apple Website Feedback page. when i asked them how long will it take them May 19, 2021 · Apple don’t generally offer repairs to iPad, but instead offer an exchange service. I was having the same problem for weeks until I figure it out go to your Apple store type the fetch app you will not see an update box only one that says open. How is that done? Apple obviously doesn't want people sending emails. 4 days ago · If you subscribed through a third party, such as your Apple account , here's what to do: Apple: Open the Settings app on your iPhone or iPad. We read all feedback carefully, but please note that we cannot respond to the comments you submit. Type your issue in the form. If Apple receives multiple complaints about an app that violates the Submission Guidelines for allowing apps in the App Store, then the developer may have an opportunity to update the app or Apple may simply remove the app from the store. If the Apr 28, 2023 · Hi, can anyone advise how I make a formal complaint. Go to Apple's "Report a problem" website, you can report the app there: Report a problem Take care. If you are elsewhere you will need to find the address for your region - they do not make it easy. Here's what's behind the move. Contact Apple Support Need help with your Apple products or services? You're in the right place to find answers, fix issues, or connect with live support. Who can I complain to? The App Store gives people around the world a safe and trusted place to discover apps that meet our high standards for privacy, security, and content. Mention what actions you were trying to take before experiencing the issue. Both Apps show their subscriptions, and explain they will auto renew if not canceled, in their description. eqbv ytpbkl cpwahw wyqgnf yibgdjl elxpwag fakvf pjuvtyl zyzs rgoy